Our primary goal is to achieve the desired product quality by bringing together the expectations of our customers and technological innovations.
To achieve this goal;
Developing an exemplary customer-oriented culture; Keeping customer satisfaction ahead of other priorities Take and act on customer feedback with real seriousness Fulfilling our commitments Committed to providing quality and efficient products to our customers;
Providing quality products and services Dealing with customer problems professionally To provide the same service quality worldwide Fully meeting customer expectations To train our employees in line with demands and requirements and to develop their competencies;
Our managers set an example with their behavior To train our employees as responsible and competent individuals Planning, controlling and continuously improving our business processes using excellence tools and methods We have adopted it as our duties to meet customer needs in a timely and complete manner, to measure our customers' perceptions and expectations at regular intervals, to improve service quality within the framework of our resources, and to take measures to increase customer satisfaction.
In this context, we undertake that we will work with all our strength to be an exemplary organization with our leadership in terms of quality in the Leather Manufacturing sector, by managing our activities in an integrated manner with the requirements of Environment and Occupational Health and Safety, and to provide resources for this purpose.
